FAQs

Got a burning question you need answering before the sausages burn? Then look no further.

I love Hellers, but I’ve got food allergies. Do your products contain allergens?

We want everyone to enjoy our products as much as we do, and for those Kiwis who do have food allergies, we try and limit the allergens in our products such as, egg, gluten and dairy. All our products are MSG free and we have a large number of gluten free products.

Please refer to the products NIP’s and Ingredients panels for allergen statements. We use an allergen management system. Where we have analysed that there is a small chance of cross contamination we have included warning labels on our products for your safety.


Does your pork come from New Zealand or around the world?

Kiwis love pork, but there’s not enough New Zealand Free Farmed Pork and New Zealand Pork produced to reach the demand for pork, bacon, hams and sausages produced in New Zealand. We purchase pork from New Zealand and these other countries: Canada, Denmark, Finland, Germany, Poland, Spain and USA. We do not purchase any pork from China or other Asian countries. From February 2022 on all ham and bacon products we will be labeling product with countries where pork has been raised.

Pork is farmed on a larger scale overseas compared to New Zealand, and for a lot of countries it is their top farmed product due to the traditional butchery methods and products they produce. New Zealand is known for its beef and lamb as a comparison.


Can I recycle Hellers packaging after I’ve enjoyed the delicious contents?

We’re currently working on some exciting sustainability initiatives. Our current recyclable packaging, like our sausage trays and recyclable plastic in our shaved meat packs, are saving around 10 million 600ml plastic bottle equivalents from going into landfills. We’re working tirelessly with our suppliers to improve this even more. 


Are your products nitrite free?

We have a delicious Nitrate Free Hellers Streaky Bacon product which you can find in stores.


I love Hellers! How can I find out more about sponsorship opportunities?

While we’d love to sponsor your business, team or organisation, our main sponsorship focus is our ‘Sausages for Schools’ programme.  If you’re a school looking for sausages for your next fundraising fill out the form here.